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Postular

Customer Services Manager

NCR Atleos
Argentina
Tiempo completo
hace 3 días
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Título de la publicación: LATAM - Business Operations Manager
Localización: Buenos Aires – ARG office base

Position Summary|:
  • Specifically, position maintains working relationships with internal teams such as Professional Services, Logistics, Sales.
  • Thorough understanding of operations, policies, and customer contract specifics that are used to resolve customer problems. Continuous improvement.
  • Ability to quickly determine next steps in problem, resolution process, involving the necessary internal parties and timely updating the customer on the progress.
  • Serving as a point of contact for the Latam team to review processes or tools. Works as “team trainer” for new developments or tools.
  • Working directly with Executive Director in Finance and HR topics.
Preferred Qualifications
  • Bachelor's degree in IT, Economic, Math or related
  • Knowledge in Python
  • Proficient English Level (both verbal and written) mandatory
  • Knowledge of Tableau, Power BI, (mandatory), Grafana or related
  • Knowledge in data base SQL or NoSQL
  • 1-2 years of experience in analytical/customer services role.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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