Who We Are:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
Who we are looking for
We are seeking a Quality Assurance Analyst to join our team. The ideal candidate is detail-oriented, proactive, and passionate about maintaining high-quality standards across digital and print assets. This role requires someone with strong problem-solving skills and a deep understanding of creative production workflows. The QA Analyst will work closely with cross-functional teams to ensure the consistency and quality of banners, emails, websites, social posts, and mechanicals while contributing to process improvements and tool optimizations.
What you’ll do
- Execute functional and editorial testing across digital and print assets, including static and dynamic banners, emails, mechanicals (digital and print), websites, and social posts (e.g., Facebook and Instagram ads).
- Identify, document, and report defects and inconsistencies clearly and concisely.
- Create and maintain detailed test cases to ensure comprehensive test coverage.
- Track and verify the resolution of reported issues, ensuring successful implementation of fixes.
- Develop and implement quality assurance processes to meet established standards and specifications.
- Track and analyze content quality metrics, generating reports with insights and recommendations for improvement.
- Evaluate the performance of creative production tools, identifying areas for optimization and maintaining documentation on best practices.
- Actively participate in team meetings, collaborating with designers, developers, content managers, and other teams to ensure a consistent production process.
- Provide training and support on quality assurance best practices to team members.
- Identify and implement opportunities for improving quality assurance processes and workflows.
What you’ll need
- 1-2 years of experience in Quality Assurance, preferably within digital advertising, marketing, or creative production environments.
- Advanced level of English, with excellent reading comprehension and written communication skills (all tested pieces are in English).
- Strong attention to detail and a proactive approach to identifying and resolving issues.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams.
- A keen eye for aesthetics and design, with the ability to identify visual inconsistencies or design-related issues.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
Desired Skills and Knowledge
- Proficiency with Adobe Creative Cloud applications, especially Photoshop and InDesign.
- Experience with Jira or similar issue tracking systems.
- Familiarity with email testing platforms such as Litmus or Email on Acid.
- General understanding of HTML.
- Experience with cross-browser testing tools like Browserstack.
- Knowledge of Studio tools (e.g., Google Web Designer, Adobe Animate for HTML5 banners).
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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