Responsible for providing comprehensive administrative and analytical support to onshore Ecosystem Sourcing Services teams. This includes meticulous execution of pre- and post-sales activities essential for the sale and fulfillment of ecosystem partner products and services across resale, cloud management, and embedded solution engagements. This role is critical for ensuring operational excellence within the Quote-to-Cash process. By adhering to defined, repeatable procedures, the incumbent will efficiently and accurately process all financial and transactional requests, safeguarding revenue recognition and optimizing cash flow. The role requires specialization in specific ecosystem segments, partners, or sourcing functions. This position typically operates from offshore locations, serving a global client base.

Talent Segment: Sales Enablement or CD&O

Your role includes some or all of the following key responsibilities within assigned geography, clients and/or partnerships. You should review these in conjunction with career level guidelines to gain a clear understanding of the expectations for your role.

Partner Knowledge and Relationships

• Having a strong understanding of Partners’ channel programs including deal registration programs and how to optimize the benefits for Accenture and its Clients.

• Maintaining strong and current ongoing relationships with Partners’ resale program administrators for escalations and support.

• Maintaining an understanding of the supply chain involves reselling Partners’ products and services to clients.

• Develop deep analytical support of the Partners´services.

Client Knowledge and Relationships

• Maintain a good understanding of sales pursuit process that Ecosystem Sales Directors (“ESD”) follow, to be able to anticipate risks and issues with Quoting to Cash processes.

• Understand the scope of our client opportunities, the relationship dynamics, and client specific purchasing requirements to better serve our client’s expectations.

• Anticipate, prepare and deliver data and information to ESDs to support sales campaigns.

Quote to Cash Execution

• Execute activities supporting the Configure-Quote-Purchase-Fulfill-Invoice-Collect lifecycle.

• Configure to Quote – Work with the Ecosystem Solution Architect to finalize solution configuration required to develop the Bill of Materials (“BOM”).

• Optimizing Partner registration programs for pricing advantages to Accenture.

• Quoting - Support and deliver pricing strategies for resale transactions, considering client value, Accenture profitability, and past/current resale experience.

• Ordering - Manage timely submission of Partner and Distribution Orders.

• Shipping Logistics – consult with Global Sourcing & Delivery to coordinate custom shipping requirements (e.g., Freight Forwarding, post-dated ship dates, client provided shipping, duties and taxes etc.) on behalf of client.

• Manage activities through the online EHub (ServiceNow based workflow tool) and perform assigned tasks within assigned service SLAs and quality standards.

Ecosystem Services Delivery and Improvements

• Follow defined ecosystem services processes to achieve consistent, high quality, efficient results.

• Maintain an appropriate level of relevant policy and legal insights to support risk and issue identification.

• Identify, document and implement process improvements and key learnings such as deal registration steps for a new partner, or new partner channel programs that will help Accenture be more competitive.

• Be available to support internal global special projects such as automation projects, new technology rollouts, or process improvement endeavors.

Basic Qualifications:

• 2+ years’ experience developing strategy and tactics to meet business objectives

• Strong customer-centric mindset and ability to build and maintain strong, collaborative and effective relationships internally and externally

• Bachelor or Master degree or equivalent

• Excellent written and oral English communication skills

• Intermediate to advanced Excel knowledge for data analysis/reporting

• Intermediate to advanced Access knowledge for database management/maintenance

• Intermediate to advanced Data Visualization application knowledge

• Knowledge of finance concepts and quote to cash workflow: invoicing, accounts receivable, cash application, invoice collection

• Experience solving complex customers problems through analysis

• Ability to interact and communicate at executive level

• Act independently to determine methods and procedures on new assignments

Preferred Qualifications:

• 2 – 4 years’ experience with key technology ecosystem partners administration, support, procurement or sales

• Proficient skills and deep understanding of key technology ecosystem partners’ products and resale programs

• Experience working for or with large, enterprise organizations

Additional Comments

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Please consider submitting only resumes in English.

All decisions regarding the employment selection process will be made without distinction, exclusion or preference based on race, color, gender, sexual orientation, disability, age, religion, political or trade union opinion, nationality or socioeconomic origin or any other grounds provided by applicable law that would have the effect of nullifying or impairing equality of opportunity or treatment among candidates.

Please: upload CV in English