Position Summary
EY Global Delivery Services is seeking a dedicated Admin PMO to join our Americas Real Estate team. The objective of this role is to ensure a smooth delivery of Real Estate projects in the US, Canada, Israel and Latam countries.
We are seeking a highly organized and detail-oriented Admin PMO to oversee real estate projects across US, Canada, Israel and LATAM. The ideal candidate will work closely with third-party project managers and various EY Internal functions to ensure project compliance documentation is completed efficiently. This role will serve as a liaison between brokers/landlords, Real Estate team members, Independence, and Global Delivery Centers to facilitate the completion of procurement documentation for leases and procured services. Additionally, the Admin PMO will provide ad hoc oversight of administrative requirements associated with real estate capital projects.
Your operational real estate expertise will be crucial in providing smooth support and administration of required compliance documentation, while also handling highly confidential and sensitive information with professionalism.
Essential Functions of the Job
- Compliance Oversight: Oversee completion of compliance documentation for real estate projects within the US, Canada, Israel and LATAM, ensuring successful completion and adherence to regulations through active monitoring, risk identification, and collaboration with internal teams and third-party vendors.
- Playbook Administration: PMO support for Real Estate team driving increased adherence to Real Estate Playbook process and requirements. Work closely with various teams, including Legal, Risk, Independence, Finance, and Compliance, to ensure alignment and effectiveness of these procedures.
- Policy Interpretation and Decision Making: Interpret real estate policies and procedures autonomously, making informed decisions and consulting on recommendations. Resolve sensitive matters while enhancing existing policies for greater efficiency and effectiveness in project execution.
- Continuous Improvement and Reporting: Regularly update project documentation and compliance checklists, analyze project activities to identify exceptions, maintain and enhance quality metrics, and provide regular reports on project compliance and performance activities.
- Ad hoc reporting: Support Real Estate team with uploading project documents to repositories, creating ad hoc reports, and drafting and/or editing executive level presentations
Responsibilities
- Team Leadership: Provide guidance ensuring alignment with the overall real estate team framework and organizational goals.
- Quality Assurance: Oversee the quality of work produced by the team, ensuring adherence to compliance standards and regulatory requirements.
- Conflict Resolution: Address and resolve any conflicts or issues within the team, fostering a collaborative and positive work environment.
Knowledge and Skills Requirements
- Strong project coordination, analytical skills and attention to detail
- Experience of working in fast-paced, ambiguous, environments to deliver required results
- Experience in conducting internal and external data analysis to understand trends, develop and share insights and best practices
- Capability to synthesize disparate information and bring together to formulate clear opinions
- Ability to coordinate multiple projects and initiatives at one time
- Strong time management and organizational skills.
- Ability to navigate and work within competing priorities of the business
Communication and Presentation Skills
- Excellent communication skills in English, both written and verbal
- Strong stakeholder management skills for aligning diverse points of view to drive progress
- Strong customer service skills
- Present well-considered solutions, at times to executive level stakeholders, ensuring alignment with the firm's strategic objectives and operational excellence.
Languages: Bilingual English and Spanish is preferred
Global mindset
- Ability to work with international teams
- Prior experience of working within an onshore/offshore model, working in globally dispersed teams to deliver services, processes and standards
MS Office and other tools
- Strong skills in Microsoft applications, including Excel (data manipulation) and PowerPoint (executive presentations); previous exposure to an HR system will be an advantage
- Ability to connect operational processes with their business purpose and recognize ways to improve and optimize
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Visio
- Demonstrated experience in learning new systems and ability to use multiple firm systems
Other Requirements
- Due to the global nature of the role, alignment with US time zone hours will be required.
Job requirements
Education: Bachelor’s degree, preferably in Business Administration, Real Estate related studies diploma
Experience: Overall 6+ years’ experience in Real Estate type environment or in a business operations role
Certification Requirements: Candidates with real estate and / or compliance certifications will be favorably considered as they can demonstrate a commitment to best practices in real estate and compliance.
