Process Improvement Senior Associate

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimise their financial performance and make informed business decisions. These individuals handle financial analysis, budgeting, forecasting, and risk management.

In financial operations at PwC, you will focus on managing financial processes and confirming compliance with regulations. You will handle tasks such as financial reporting, budgeting, and risk management.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Ability to understand client requirements, research common practices, benchmarking & industry regulations is required. This individual will facilitate working sessions to improve processes and define clear end-to-end use journeys. The review of information and trends to maintain comprehensive process documentation, and to develop clear and detailed process maps based on business requirements.

Minimum Degree Required: High School Diploma

Degree Preferred: Bachelor's degree in Business Administration or related field

Additional Information around Degree Preferred: N/A

Fields of Study: Business, Design Thinking

Certification Required: N/A

Certification Preferred: Lean Six Sigma Green Belt certification

Knowledge and Skills Preferred:

Show proven experience in documenting processes, workflows, and controls for business use in Quality and Process Excellence. A willingness to collaborate on global transformation projects is essential within the Smart Process Center team supporting AC Strategy and PwC Acceleration Centers. Key PwC Professional skills and responsibilities at this management level include:

• Skilled in Process Mapping, Business Process Reengineering;

• Proficient with process mapping tools (Visio and Lucidchart);

• Familiarity with process improvement tools and techniques such as Lean and Kaizen;

• Proficiency in Microsoft Applications (Teams, PowerPoint, Word, and Excel);

• Possess the skill of being a good listener;

• Confidence to lead team meetings and obtain business requirements;

• Good writing skills to develop clear and detailed process maps based on a business;

• Ability to identify risks and escalate inconsistencies in a process and alert a manager;

• Acting to resolve issues which prevent the team from working effectively;

• Possess the ability to use multiple sources of information including broader stakeholder; views to develop solutions and recommendations;

• Manage a variety of viewpoints to build consensus and positive outcomes for all parties;

• Simplify complex messages, highlighting and summarizing key points;

• Create and maintain high-quality standards in all deliverables;

• Take ownership of assigned tasks and collaborate with multiple teams;

• Demonstrate strong team dynamics and understand team roles and responsibilities;

• Foster a positive work environment, engage in team bonding, and proactively seek guidance and feedback;

• Collaborate with program counterparts in other AC offices to share ongoing status updates, lessons learned and best practices;

• Evaluate current business operations and identification of solutions to improve efficiency, effectiveness, and operational excellence.

- Understand the importance of have a correct information management
- Knowledge of Information Security and Data Protection
- Correct Information Security Management

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

Travel Requirements

Not Specified

Job Posting End Date