Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We're seeking a Middle Project Manager to work on-site at our client's location, specifically focusing on the implementation of a CCaaS (Contact Center as a Service) solution.
Our client is a major enterprise in the automotive, travel, and financial services sectors, serving a vast member base across the US.
Responsibilities:
- Coordinate project management activities, resources, budget control, equipment, and information.
- Develop and maintain project documentation, invoices, plans, and reports.
- Maintain project plans, including schedule, project timeline, and team plans.
- Identify and manage risks to ensure on-time delivery.
- Lead and motivate the project team, coordinating their efforts to keep them on track for deliverables.
- Develop and maintain strong business relationships.
- Act as the point of contact and communicate project status to all participants; plan meetings and take minutes.
- Cooperate and coordinate with other departments and third-party subcontractors, meeting the needs of different stakeholders throughout the project lifecycle.
Qualifications
- 2+ years of experience in project management.
- Experience in managing projects with vendors including scope based. (fixed priced)
- Business analytics skills.
- In-depth experience with identifying and understanding user and business needs.
- Master's or Bachelor's degree, preferably in a technical field
- Strong knowledge of Microsoft Office, Excel (pivot tables, data analysis), PowerPoint, and Visio.
- Excellent self-management, planning, organizational, presentation, and analytical skills.
- Attention to detail.
- Excellent presentation and communication skii
- Upper-Intermediate or higher English.
- Ability to work in a multicultural team.
Nice to have:
Experience with Contact Center Solutions.
Additional Information
All your information will be kept confidential according to EEO guidelines.
