The Betsson Platform Team owns and operates a robust technology stack supporting 24 different brands over 30 countries. Our mission is to put customers at the heart of our business through unrivalled customer experiences. The Platform team’s challenge is to help our stakeholders achieve this in a complex, regulated environment. As Head of Payment Solutions – LATAM, you will play a pivotal role in ensuring that our payments infrastructure in the region supports this mission.
Responsibilities
- Ensure that the Group remains at the forefront of payment solutions (Banks, PSPs & acquirers) by researching new solutions to expand the current portfolio and identifying unique and innovative solutions that can differentiate us from the competition in both product offering and efficiency.
- Build and maintain strong working relationships with payment providers in LATAM, fostering trusted partnerships focused on mutual growth and financial success.
- Be the first point of contact for both the PSP and relevant internal stakeholders. Review and negotiate commercial proposals, contracts, and amendments.
- Responsible for commercial negotiations, legal reviews, and due diligence with new or existing suppliers to achieve the best possible deals for the region.
- Achieve and exceed KPIs covering optimization of the cost of processing.
- Manage efficient onboarding processes with PSPs, both externally and internally. Successfully complete KYC requests while maintaining internal compliance standards.
- Monitor and review changes to the legal framework for payments and online gambling in LATAM, and ensure Betsson takes timely and appropriate action.
- Assist in internal and external audits and liaise with product teams regarding regulatory requirements affecting payments (e.g., scheme updates or enforcement of new regulations).
- Work closely with the Payment Product Owners and Project Managers on prioritising PSP integration plans, ensuring product plans/requirements meet stakeholders' needs.
- Act as a pivotal point of contact between Operations, Finance, and Risk & Fraud teams for PSP-related matters (operational, technical, or regulatory) and feed insights back into the Product Team.
Requirements
- Minimum of 5 years’ experience in a similar role within the Payments/Gambling industry.
- Previous experience in account management/relationship management roles.
- Deep knowledge of payments, risk, fraud, and KYC within the iGaming or financial services sector.
- Proven ability to work independently with a strong results-oriented mindset.
Skills and Attributes
- Highly organised with exceptional attention to detail.
- Strong communication and negotiation skills.
- Ability to improve and optimise processes efficiently.
- A positive, can-do attitude with a proactive, execution-focused mindset.
- Ability to balance competing demands and work under pressure.
- Strong team player, able to coordinate with stakeholders across the organisation in a multicultural and international environment.
- Willingness to travel within the LATAM region and occasionally globally.
What we offer
We offer a fun and challenging role in a helpful and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future.
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