People Advisory Services - Engagement Management Services Team in EY is responsible for providing key operational support to the Tax and Accounting practices which EY provides to its multinational clients.
EMS offers the ease of managing clients (also referred to as Engagements within EY) in the following manner:
- Providing Operations management support on complex regulatory affairs across multiple jurisdiction.
- Managing the end to end Engagement lifecycle management process and reporting standards.
- Providing project management support and controlling the cost of managing compliance across various regions/countries.
- Responsible for ensuring smooth delivery as per agreed SLA’s.
Globally, tax and accounts preparation activities are conducted mostly in the local countries and hence requires a wide network of EY professionals to work together to deliver to the client expectations. A central team of EMS members work with this global network of EY professionals to ensure client’s compliance and reporting obligations across the globe are met on time. The EMS team manages the engagement together with the tax and accounting practices operating from local offices in Americas, EMEIA and APAC.
The opportunity
The job holder will work on several client accounts/ engagements, where they will be involved in delivering all service management aspects of multi- national engagement.
Specific activities
Execution of the full scope of activities associated with the Assignee Life Cycle including but not restricted to:
- Client initiations, meeting coordination and communications
- Organizing annual EY site visits or country calls etc.
- Document collection and review
- Billing
- Writing internal & external communications
- Ensure adherence to EY’s risk management protocols
- Deliver on accuracy, attention to detail and timeliness in tasks
- Own accountability for performance and quality metrics; SLA/KPI reports, client reporting, escalations, utilisation and performance metrics
- Identify opportunities to improve quality, business performance and process efficiency.
- Contribute to ad hoc projects, including research, project management and data collection activities as required.
Requirements
- Advanced students or graduates in Business Administration, Commerce, Project management professionals will be preferred.
- Fluent in English (The position requires to speak English daily).
- No previous experience needed but it is considered an added advantage.
Candidates must demonstrate:
- Excellent written and verbal communication
- Excellent analytical skills, and attention to detail
- Exposure to quality control and risk management processes
- Ability to manage high volume in a high-pressure environment
- Proven administrative and organizational skills
Skills and attributes to qualify for the role
- Bachelors degree in Accounting, Finance, Business Management or Economics (Preferred)
- Willingness to learn and adapt to change and operational tools
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
About EY
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
The exceptional EY experience. It’s yours to build.
