Company Description
About Syngenta
Syngenta is a global leader in agricultural innovation with a presence in more than 90 countries. Syngenta is focused on developing technologies and farming practices that empower farmers, so they can make the transformation required to feed the world’s population while preserving our planet. Its bold scientific discoveries deliver better benefits for farmers and society on a bigger scale than ever before. Guided by its Sustainability Priorities, Syngenta is developing new technologies and solutions that support farmers to grow healthier plants in healthier soil with a higher yield. Syngenta Crop Protection is headquartered in Basel, Switzerland; Syngenta Seeds is headquartered in the United States. Read our stories and follow us on LinkedIn, Instagram & X.
Job Description
At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, Syngenta’s Commerce & Marketing Team is seeking a Digital Operations Manager in Buenos Aires, Argentina. This role will be responsible for leading and supervising daily distributor operations on the ecommerce platform, as well as driving the digital transformation from offline to online operations. This role involves ensuring distributors maintain high performance levels, meet established SLAs, and effectively utilize the platform. The Manager works closely with distributors and internal teams to optimize operational processes, troubleshoot issues, and continuously improve the user experience on the platform.
Accountabilities
- Develop and implement strategies to optimize daily distributor operations on the platform
- Collaborate with IT and platform development teams to design and implement new functionalities that facilitate offline process digitalization
- Establish and monitor KPIs to measure digital transformation success and distributor performance
- Identify areas for improvement in operational processes and develop action plans to address them
- Maintain regular communication with distributors to address issues, gather feedback, and promote best practices
- Coordinate with other departments (such as Sales and Marketing) to align digital operations with overall business objectives
- Analyze operational data to identify trends and improvement opportunities
- Manage and resolve complex problem escalations affecting distributor operations
Qualifications
Required
- Bachelor's degree in Business Administration, Agricultural Management, or related disciplines
- Proven track record in agricultural industry
- Commercial or operations background preferred
- Intermediate to advanced English proficiency
- Microsoft Office Suite expertise
- Strong communication and interpersonal skills
- Innovation-driven mindset
- Change management capabilities
- Leadership and stakeholder management
- Results-oriented approach
- Customer-centric focus
- Collaborative team player
Additional Information
What We Offer
- A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
- Full Benefit Package (Medical, Dental & Vision) that starts your first day.
- Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
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