We are a U.S.-based company specializing in providing innovative software solutions and call center services to Public Housing Authorities across the country.
As a Customer Service Representative on our remote team, you will assist individuals applying for or receiving housing support. Your role will involve answering calls and providing helpful information to ensure that clients receive the assistance they need.
Requirements:
- Advanced English and Spanish (C1/C2 level)
- Customer service experience
- Call center experience is a plus
- Available to work 1 PM – 12 AM EST
- Ability to work 5 days a week, including weekends
- Comfortable in a fast-paced environment
Performance Goals:
- 7 calls/hour during the training period
- 10+ calls/hour after training
- Bonuses for maintaining 11+ calls/hour with quality standards
Compensation:
- $5 USD/hour, with $4 USD/hour during the training period
- Full-time: $800/month
- Part-time: $400/month
- Paid training
- Incentive bonuses and career growth opportunities
How to Apply:
Please send your resume in English
Join our team and make a real impact in the housing assistance industry—all from the comfort of your home.
Tipo de puesto: Tiempo completo, Medio tiempo
Pregunta(s) de postulación:
- Are you comfortable with the rate of $5 per hour, and $4 per hour during training?
- Do you have a C1 or higher English level?
- Are you available to work part-time Monday through Friday between 9 AM and 6 PM EST?
Lugar de trabajo: Empleo remoto
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