Please submit your resume in English - we can only consider applications submitted in this language.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: São Paulo, State of São Paulo, Brazil; Buenos Aires, Argentina.
Minimum qualifications:
- Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
- Experience managing projects and delivering technical solutions.
- Experience working with web applications/tools like HTML, JavaScript, XML, OpenSSL, TCP/IP.
- Ability to communicate in Portuguese and English fluently to support client relationship management in this region.
Preferred qualifications:
- Experience with Python, Shell, and App development.
- Experience in project management working with external clients.
- Experience with Data Analysis with SQL.
About the job
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
gTech Ads Sellside takes a customer centric, creative, and collaborative approach to provide foundational services and forward-looking business solutions to advertiser and publisher customers. Through technical implementations, optimizations, and key solutions gTech Ads Sellside's product/solution experts help customers attain their business goals while building long-term capabilities.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Identify, drive, and optimize the business growth flow from publishers by leveraging Google technologies.
- Help partners with their day-to-day challenges by delivering innovative and scalable solutions to their problems, by performing Google Ad Manager (GAM) implementation reviews and developing and/or reusing solutions to sustain business growth.
- Advocate new product features and ensure the prompt and proper resolution of technical challenges.
- Assist publishers in the adoption of new products via upgrades and migrations to develop their long-term success and improve product offerings by providing client feedback on features to Product Management and Engineering.
- Guarantee the technical aspects of client integrations (both new and ongoing) by providing necessary documentation, technical guidance, and troubleshooting.