Industry/Sector
Not ApplicableSpecialism
IFS - Internal Firm Services - OtherManagement Level
SpecialistJob Description & Summary
At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.
You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
Responsibilities
Provide administrative support to the Talent Delivery Team
Maintain and uphold quality control standards
Manage intricate tasks effectively in a dynamic environment
Implement process enhancements to boost operational efficiency
Collaborate with team members to promote smooth operations
Analyze workflows to identify areas for enhancement
Adapt to changing priorities and requirements
Contribute to the overall success of the team
Knowledge/Skills
Demonstrates some knowledge and/or a proven record of success in the following areas:
Providing administrative support
Maintaining quality control standards compliant with policies
Creating and maintaining process documentation
Utilizing relevant technology, such as Microsoft Office (Excel, PowerPoint, Word), Alteryx, Google and other firm sponsored web-based technologies.
Working with confidential data
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment
Strong attention to detail and accuracy in data entry and record-keeping
Adapting to a rapidly changing environment
Identifying and implementing process improvements
Providing tactical support that enables the team to deliver operational efficiency and effectiveness
Advanced level of English.
+1 year of relevant experience
Understand the importance of have a correct information management.
Knowledge of Information Security and Data Protection.
Correct Information Security Management.
All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
Travel Requirements
Not SpecifiedJob Posting End Date