Industry/Sector
Not ApplicableSpecialism
IFS - Internal Firm Services - OtherManagement Level
Senior AssociateJob Description & Summary
At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Demonstrates knowledge and/or a proven record of success in the following areas:
Leveraging technology to support on demand and live, instructor-led training;
Learning Management System (LMS) functionality to enhance the learner experience; and
Establishing effective networks and supervise onsite resources to accomplish implementation of L&D program.
Demonstrates abilities and/or a proven record of success in the following areas:
Experience managing event logistics, e.g. registration, A/V production, learner relations;
Maintaining project economics while maintaining flexibility for unanticipated issues;
Leveraging basic-level project management skills to plan, support, and manage the implementation of programs nationally, within a market, and/or in a virtual environment;
Managing multiple priorities and proactively troubleshooting and problem solving on a real-time basis, escalating as appropriate;
Learning to use databases and other tools to manage the scheduling and delivery of courses;
Leveraging presentation and communication skills to effectively work with clients and other team members; and,
Bringing customer service and a quality focus to the delivery of learning solutions to enhance the learner experience.
Experience leading registration work streams and using Learning Management Systems
Developing communications for program participants, actively using accurate formats and modern technology
Client service mindset
Ability to manage multiple priorities.
Strong presence and communication skills
Self-sufficient with strong initiative and willingness to learn.
Strong knowledge of Microsoft applications, Google platforms, and cloud-based tools.
Experience in a professional services firm or equivalent
Strong attention to detail
Preferred experience relevant to specific role
- Understand the importance of have a correct information management;
- Knowledge of Information Security and Data Protection;
- Correct Information Security Management.
All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
Travel Requirements
Job Posting End Date