At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.
Job Summary
We are now seeking a dynamic and customer-focused Key Account Manager (KAM) to develop and drive the execution of the strategic key accounts (KA) plan aligned to Tetra Pak for our strategic customer’s business objectives. In this position, you will be the key point of contact for the customer, looking to ensure that their issues are resolved in a timely manner, and accepted by them. By ensuring that the relevant Tetra Pak portfolio is deployed in full, you will drive sales of our full portfolio by meeting competitive requirements and delivering a strong value proposition.
You will also lead a cross-functional accounting team to build strong customer relationships and achieve sustainable growth by identifying and capturing short-, medium- and long-term business opportunities.
This position is based in San Fernando, Buenos Aires, Argentina, and reports to the Sales Director.
You will be travelling up to 65% of your time to our customer sites.
Tetra Pak is not sponsoring work visas or relocation for this position.
What you will do
As Key Account Manager, you will:
- Agree on budgets and secure resources from Tetra Pak and assigned customer. Drive mutual, sustainable growth. Together with KA team and customer, drive the development and execution of KA plan. Agree on shared objectives and targets with the customer.
- Ensure team is driving Tetra Pak’s value proposition for the customer.
- Drive improved understanding of our strategics customers and his goals. Identify customer needs and drive opportunities in line with Tetra Pak global business strategy, category, portfolio. Define, review and drive activities to improve line and plant performance and reduce overall customer system cost.
- Drive Customer Satisfaction and Partnership improvements according to global process. Ensure that Customer Service (CS) actions are included in the KA Plan actions section. Forcefully drive resolution of customer issues, including Cross Boundary Issues.
- Secure accurate Sales Forecasting for assigned Key Account. Ensure that Accounts Receivable expectations are met for the Key Account.
- Drive execution of sales targets for packaging, processing and services solutions.
- Opportunity Pipeline Management Execution: Engage all team members and the customer in joint value creation and quantification.
- Lead the KA team: Participate in the evaluation of team members. Develop competences of Key Account team members to secure that they match customer needs. Drive up-to-date knowledge of Tetra Pak's portfolio within the KA team. Evaluate the KA team effectiveness and performance and drive continuous improvement. Share and apply best practices on KA methodology and execution.
- Lead the Key Account team and coordinate cross functional activities. Propose desired team composition to line management to meet customer needs. Set the KA related Individual Objectives (IOs) together with functional managers for the team members. Drive transparency of IOs within the team.
We believe you have
- Bachelor’s degree in business administration, Economics, Marketing or Engineering is required
- Be fluent in English and Spanish (writing and speaking)
- 5-8 years of experience in Key Account Management or Business Development or significant B2B/B2C corporate sales, ideally in Food & Beverage industries
- Able to deal naturally with challenging stakeholders and work cross-functionally in a seamless fashion
- Direct experience leading teams is required
- Have a strong customer focus, develop rapport quickly, build credibility with ease, show strategic agility, Ability to deal with ambiguity
- Have demonstrable skills in Value Selling, Account Management
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
Apply Now
If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.
This job posting expires on July 31th, 2025.
Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.