The Active Directory\Cloud System Engineer has responsibilities to implement, configure and maintain the IAMS instance of Active Directory and our Cloud Infrastructre. This individual will assist to manage end-to-end aspects of the services including but not limited to production infrastructure deployment, troubleshooting, standards, vendor management, and day-to-day configuration. Other responsibilities include drivings stability, disaster recovery, monitoring along with the resolution of incidents and problems, maintenance support, application platform change control, and automation of processes and procedures. This individual will work closely with other teams within EY to drive technology standards and consistency across IT Services.
EY Technology:
Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.
EY Technology supports our technology needs through three business units:
Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly.
Enterprise Workplace Technology (EWT) – EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience.
Information Security (Info Sec) - Info Sec prevents, detects, responds, and mitigates cyber-risk, protecting EY and client data, and our information management systems.
The opportunity
This individual will support and manage all end-to-end aspects of the Active Directory and Cloud service. This will include building infrastructure, deploying servers and configuration changes to the environment. The Engineer provides support, implementation, and design services for Microsoft Active Directory and Azure Active Directory across the enterprise, including directory and identity management solutions. Resolves and appropriately completes assigned cases and change requests and acts as an escalation for support issues. Other responsibilities include driving stability and security and remediation of potential security vulnerabilities. This individual will work closely with other teams within EY to drive technology standards and consistency across IT Services.
Your key responsibilities
- Ability to plan, implement production deployment activities and scope work efforts in alignment to project
- Excellent communication skills and confidence to identify, negotiate and mitigate difficult circumstances (e.g., Handling mission critical production deployments, taking ownership of escalated production outage incidents from other infrastructure teams).
- Execute systematic security assessments of Active Directory and Azure using tools like Microsoft OnDemand Assessment to identify security risks.
- Ensure the successful technical delivery of Information Security projects and services by working directly with Project Manager, Architecture, Security Consultants, and various other teams.
- Review detailed implementation plans in regards to infrastructure change,
- Ability to communicate solutions, ideas, suggestions to a variety of (business) stakeholders effectively and comprehensively.
- Ability to carry out resolutions as they relate to service disruptions and problems
- Ability to work well within a multi-disciplinary team structure, but also independently
- Ability to work with vendors (Microsoft,Dell,Hp etc.) for escalation of service issues
- Manage customer satisfaction through effectively communicating
- Demonstrates analytical and systematic approach to problem solving.
- Ability to rapidly absorb new technical information, business acumen and apply it effectively.
- Knowledge of the broader field of information systems, its use in relevant employment areas and how it relates to business activities
Skills and attributes for success
- Excellent collaboration, interpersonal and communication skills
- Fluent in English language - written and verbal
- Knowledge and understanding of Information Security, Identity & Access Management (IAM), Active Directory and Azure Active Directory technologies.
- Experience in deploying or migrating IAM solutions, including Active Directory, Azure Active Directory etc. within production environments.
- Should be familiar with AD Migration / Upgrade methods, AD Performance, Scalability, availability, and DR concepts.
- Should be able to participate in L4 escalations in SME capability and should be able to provide sound reasoning and conduct RCA during problem investigation meetings.
- Extensive experience in large scale Azure cloud-based application solutions and integration with other Cloud or On-premises products and custom solutions
- Knowledge of one or more automation and scripting languages such as PowerShell, Visual Basic, Power Automate etc.
- Familiarity with Active Directory security hardening concepts, including tiered security, privileged access workstations (PAWs), administrative forests, and just-in-time access
- Experience in one or more of these areas is desirable
- SCCM, SCOM, RMAD, Splunk, ARS, Shielded VM / Hyper-V, ADLDS, IPSec
- ITIL Foundation Certification
- Flexibility in scheduling with a willingness to work extra non-standard hours
- Ability to deal efficiently with challenging situations such as restoring services
- Ability to work well within a multi-disciplinary, multi-cultural team structure, but also independently
- Ability to meet deadlines with demonstrable productivity
- Some travel may be required based on project or team requirements
To qualify for the role, you must have
- Degree in Computer Science or related discipline or equivalent work experience
- Minimum 7+ years of experience in similar role.
Ideally, you’ll also have
Certifications in Active Directory and Cloud Infrastructures and understanding of core Microsoft technologies. A plus would be experience with Quest Change Auditor, SCCM, Splunk and Active Roles Server.
What we look for
The Active Directory/Cloud Infrastructure Engineer has responsibilities to implement, configure, manage, and troubleshoot issues within the environment. This will include working closely with other teams to deploy new technologies, enhancements and maintain a stable and secure infrastructure.
What working at EY offers
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings, and a wide range of discounts, offers and promotions. Plus, we offer:
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
About EY
As a global leader in assurance, tax, transaction, and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.