JOB SUMMARY:
The Head of Strategic Partnerships, LATAM, is tasked with sourcing and managing inbound leads while generating outbound leads from North America, targeting companies looking to establish teams in Colombia and Argentina. This role oversees the full sales cycle, from prospecting to closing deals, while fostering strong relationships with North American clients. With a focus on business development, the position supports Outsourced's service expansion in LATAM while engaging primarily with North American-based clients.
DUTIES & RESPONSIBILITIES:
Sales and Business Development:
- Lead the complete sales process for inbound leads, including prospecting, qualification, needs analysis, negotiation, and deal closure.
- Source outbound leads from North America, targeting companies interested in building teams in Colombia and Argentina.
- Cultivate and maintain strong relationships with key decision-makers at target organizations.
- Take full ownership of the sales pipeline, driving deals from initial contact through to closure.
Strategic Planning and Growth:
- Design and implement strategies to grow Outsourced’s presence in LATAM, focusing on Colombia and Argentina while targeting North American clients.
- Identify new business opportunities in North America that align with Outsourced’s services.
- Continuously monitor market trends, competition, and client needs to refine sales strategies.
Relationship Management and Client Success:
- Build and nurture long-term relationships with North American clients, serving as a trusted advisor.
- Ensure client expectations are met throughout the sales process and seamlessly transition them to delivery teams.
- Provide regular updates to management on pipeline status, progress toward targets, and emerging opportunities.
Reports/Other Tasks:
- Track and manage the sales pipeline to ensure timely follow-up on all leads and opportunities.
- Provide periodic performance updates on LATAM and North American market activity.
Requirements
Experience:
- 5-7 years of experience in sales or business development, with a proven track record of managing full sales cycles.
- Strong experience in B2B sales, particularly in building teams or outsourcing services, is highly preferred.
- Demonstrated success in sourcing and generating leads from North America, especially from industries expanding offshore teams.
Skills & Competencies:
- Strong communication, negotiation, and presentation skills.
- Strategic thinking with the ability to execute plans that drive measurable results.
- Excellent analytical and problem-solving abilities to address market needs and deliver tailored solutions.
- Experience managing relationships with senior-level stakeholders and decision-makers.
- Highly self-motivated, results-driven, and entrepreneurial in mindset.
- Proficiency in CRM software and sales reporting tools.
Personal Traits:
- Strong drive to achieve growth and make an impact in a fast-paced, dynamic environment.
- Exceptional interpersonal skills for building trust and rapport with clients and colleagues.
- Ability to adapt to diverse cultural environments and communicate effectively with stakeholders from various backgrounds.
- Strong organizational skills and attention to detail.
- A customer-centric mindset focused on delivering value and exceeding expectations.
Languages:
- Fluency in English is required.
Benefits
Salary: Open Rate. Please note that this is based on your level of experience.
Benefits: Full employee benefits including PTO, health insurance, and Aguinaldo's 13th month's pay.
Commission Structure: 10% of the revenue added to the company (compounds monthly)
Start date: ASAP
Work Set-up: The role will be home-based initially but we need someone open to work hybrid once we have an office operational.